Security Compliance
Bitbuy remains one of the safest crypto exchanges for Canadians. Client assets are segregated and held predominantly in insured cold storage with custodian BitGo, protected by mandatory two-factor authentication, and verified through quarterly proof-of-reserves reporting required under CIRO oversight. Bitbuy has operated since 2016 without a hack. The Robinhood acquisition doesn't change these protections, since Robinhood stepped into Canada's existing regulatory structure rather than around it. As always, crypto itself isn't covered by CIPF, so long-term holdings belong in your own wallet.
Coinberry wound down in an orderly, regulator-supervised migration with no reported loss of customer funds, a sharp contrast to collapses like CoinField or QuadrigaCX. Its history is a useful case study in why platform registration matters: when a registered exchange exits, customers get migrated, not stranded.
Bitbuy remains one of the safest crypto exchanges for Canadians. Client assets are segregated and held predominantly in insured cold storage with custodian BitGo, protected by mandatory two-factor authentication, and verified through quarterly proof-of-reserves reporting required under CIRO oversight. Bitbuy has operated since 2016 without a hack. The Robinhood acquisition, completed June 1, 2026, doesn't change these protections — Robinhood stepped into Canada's existing regulatory structure rather than around it, and C$2.1 billion in Canadian client assets under custody remain subject to the same CIRO requirements. Crypto assets aren't covered by CIPF, so long-term holdings belong in your own wallet.
Coinberry wound down in an orderly, regulator-supervised migration with no reported loss of customer funds — a sharp contrast to collapses like CoinField or QuadrigaCX. Its history is a useful case study in why platform registration matters: when a registered exchange exits, customers get migrated, not stranded.
Regulatory Compliance
Bitbuy's regulatory pedigree is among the best in Canada: it was the country's first registered crypto marketplace back in 2021, is registered with FINTRAC, and operates under CIRO oversight through the WonderFi group's registered dealer. In June 2026, Robinhood completed its C$250 million acquisition of WonderFi after CIRO approved the transfer of control, making Bitbuy part of a Nasdaq-listed company while keeping all Canadian registrations in place. The old IIROC Crypto-Asset Working Group reference is obsolete, as IIROC merged into CIRO in 2023.
Coinberry was registered with FINTRAC and, notably, was the second crypto dealer regulated by the Ontario Securities Commission. Its regulated status is what enabled the clean handover: Bitbuy purchased and assumed all obligations for Coinberry's client accounts under regulatory oversight. The successor chain since then: Coinberry to WonderFi (2022), client accounts to Bitbuy (2023), and WonderFi to Robinhood (2025), meaning former Coinberry users are now part of Robinhood's Canadian operation.
Bitbuy's regulatory pedigree is among the best in Canada. It was the country's first registered crypto marketplace in 2021, is registered with FINTRAC, and operates under CIRO oversight through the WonderFi/Robinhood group's registered dealer structure. On June 1, 2026, Robinhood completed its C$250 million acquisition of WonderFi after CIRO approved the transfer of control of Coinsquare Capital Markets on May 20, 2026, bringing Bitbuy under Robinhood's international operations while keeping all Canadian registrations intact.
Coinberry was registered with FINTRAC and was notably the second crypto dealer regulated by the Ontario Securities Commission. Its regulated status is what enabled the clean handover: Bitbuy purchased and assumed all obligations for Coinberry's client accounts under regulatory oversight. The successor chain since then is Coinberry to WonderFi in 2022, client accounts to Bitbuy in 2023, and WonderFi to Robinhood in 2026 — meaning former Coinberry users are now part of Robinhood's Canadian operation.
Both Bitbuy and Coinberry were registered with FINTRAC and PIPEDA-compliant in their active years. Coinberry was also registered with Canadian securities regulators, which is why its exit was orderly. Bitbuy continues that tradition of compliance under CIRO oversight.
Customer support
Bitbuy has FAQs and a knowledge centre on its website, with support handled through email tickets. There's no live chat or phone line, and replies can take a while for complex issues, which is a genuine weakness compared to competitors like NDAX or Netcoins that offer real-time channels. Bitbuy account holders should also watch their inbox for Robinhood migration communications and review new terms carefully before accepting them.
There is no Coinberry support team anymore. Former Coinberry users with account questions should contact Bitbuy support, which assumed servicing of all migrated accounts. If you believe you had a Coinberry balance and never received migration communications, reach out to Bitbuy directly rather than any site claiming to be Coinberry.
Bitbuy has FAQs and a knowledge centre on its website, with support handled through email tickets. There's no live chat or phone line, and replies can take a while for complex issues — a genuine weakness compared to competitors like NDAX or Netcoins that offer real-time channels. Bitbuy account holders should watch their inbox closely for Robinhood migration communications and review any new terms carefully before accepting them.
There is no Coinberry support team anymore. Former Coinberry users with account questions should contact Bitbuy support, which assumed servicing of all migrated accounts. If you believe you had a Coinberry balance and never received migration communications, reach out to Bitbuy directly rather than any site claiming to be Coinberry.
Conclusion
This comparison has a clear outcome that has nothing to do with features or fees. Coinberry shut down in 2023, with all accounts migrated to Bitbuy. Bitbuy was then acquired by Robinhood in June 2026. Former Coinberry users are now Bitbuy users, and Bitbuy users are in the process of migrating to the Robinhood platform.
If you were a Coinberry user, you are already on Bitbuy. If you are a Bitbuy user, watch your inbox for Robinhood migration communications — new fees, a new interface and new terms are coming, and you should read those carefully before accepting any changes. Robinhood has signaled a flat 0.5% CAD fee post-migration, which is slightly higher than Bitbuy's current Pro Trade rates but simpler than the current tiered structure.
For Canadians looking for a broader comparison of current options, we recommend checking our monthly-updated list of the best crypto exchanges in Canada — platforms like NDAX, Shakepay, Wealthsimple Crypto and Kraken are all worth considering depending on what you need.
We recommend Bitbuy as the successor platform for former Coinberry users. By using our referral link, you support us in conducting comprehensive independent analyses of crypto trading options for Canadians.
