Security Compliance
Bitget uses two-factor authentication for security and emails you about logins or withdrawals. They offer an anti-phishing code for genuine emails and have a $300 million insurance for lost assets, which you can claim if not at fault.
Bull Bitcoin is completely safe since you always take full custody of your bitcoin, you do not need to worry about hackers stealing your funds on the platform. However, there is still a level of trust needed because you do not buy the bitcoin yourself and must wait for it to be sent to your crypto wallet.
Bitget implements stringent security measures including two-factor authentication and an emergency insurance fund to protect user assets, showcasing a proactive approach to security.
Bull Bitcoin promotes security through its unique model of immediate self-custody, minimizing the risk of exchange hacks. While it requires trust in the platform for the initial transfer, this model significantly reduces long-term security risks for users' funds.
Regulatory Compliance
Not regulated by Canadian financial institutions.
Bull Bitcoin is registered with FINTRAC as a Money Services Business and there is a full KYC procedure meaning Bull Bitcoin is fully compliant with Canadian regulations.
Both Bitget and Bull Bitcoin are subject to Canadian regulations, although their compliance strategies differ. Bull Bitcoin is explicitly registered with FINTRAC, adhering closely to Canadian financial regulations and KYC procedures. Bitget, catering to a global audience, also follows stringent measures but faces a more complex regulatory landscape due to its broader service range and international presence.
Customer support
Reviewers say customer support is unhelpful but most of them are beginners. Bitget is not a crypto exchange for beginners and if you do not know how copy trading or futures trading works, then it is not a good idea to use them, as this customer points out.
Since it is a small company, it may take some time for them to get back to you. Their opening hours are from 9 AM to 8 PM Mon-Fri with sporadic ability on weekends.The platform has a 4.9-star rating on Trustpilot with almost 200 reviews, so it’s clear that customers are extremely satisfied with the service.
Bitget offers a range of support options including a comprehensive FAQ, email support, and a community forum. However, its customer support ratings vary, with some users expressing dissatisfaction on platforms like Trustpilot.
Bull Bitcoin prides itself on personalized customer support, reflected in its high Trustpilot rating. The platform's focus on the Canadian market allows for targeted, effective support for its users.
Conclusion
Both Bitget and Bull Bitcoin offer valuable services tailored to their respective audiences. However, Bitget emerges as the winner for its comprehensive offerings, catering to a broad range of trading preferences with hundreds of altcoins, advanced trading features, and competitive fees. Its high-rated mobile app and robust desktop platform make it an attractive choice for advanced traders looking for versatility in their trading strategies. While Bull Bitcoin excels in simplicity and security for Bitcoin enthusiasts, Bitget's extensive features and global reach offer a more versatile trading experience, making it the preferable option for Canadian users in 2024.
However, if your goal is to trade Bitcoin in the most effective and affordable way in Canada, then Bull Bitcoin has no alternatives. In our opinion, every Canadian should sign up for an account with them because of this, not to mention the ability to pay for over 5,000 Canadian bills with Bitcoin, which you can do with Bull Bitcoin.
