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Bitget vs. NDAX: What Works Better For Canadians in 2024

Oleg Galeev

Last updated December 27, 2023

In today’s rapidly evolving digital currency arena, Canadian traders are on the lookout for reliable exchanges. Bitget and NDAX stand out, each catering to a unique segment of the market. While Bitget is known for its expansive altcoin offerings, NDAX offers a touch of home-grown reliability.


Bitget is a cryptocurrency exchange for skilled users that offers thousand of altcoins for Canadians (and people all over the world) to trade.

National Digital Asset Exchange Inc (NDAX) claims to have both the lowest fees and the most coins available in Canada (not 100% true). It has a beginner-friendly platform and a high-rated app.


Over 1000 major coins and altcoins

Bitcoin, Litecoin, Ethereum, XRP, EOS, Stellar Lumens, Dogecoin, Cardano, USDT, Chainlink, Polkadot, Uniswap, The Graph, Compound, Aave, and Polygon.


Trading fees on Bitget are low at just 0.1%, but can be lower if you pay fees with their token BGB.

  • Fixed 0.2% buy/sell fee
  • Free deposits
  • $25 fixed fee for wire/bank withdrawals


  • Low trading fees
  • Hundreds of altcoins
  • Advanced features
  • Simple KYC process
  • Free deposits
  • No deposit/withdrawal minimum or maximum
  • Fixed 0.2% buy/sell fee
  • Wide range of coins available
  • Fast Interac deposits 
  • Send, request, and gift crypto to another NDAX user for free, instantly
  • Address whitelisting


  • No Interac e-Transfer
  • Confusing for beginners
  • No CAD deposits and withdrawals
  • Only CAD deposits accepted
  • No credit/debit cards accepted
  • $25 fixed fee for wire/bank withdrawals
  • Hidden fees

Account Limits

No major limits

  • Deposit $100 - $10,000 via Interac daily
  • $50 minimum e-Transfer withdrawal
  • $20,000 minimum for wire transfers

Methods to buy

  • Credit or debit card
  • P2P platform
  • Interac e-Transfer
  • Wire transfer
  • Bank draft


  • 2FA
  • Anti-phishing code
  • $300 million insurance for lost assets

Assets stored in cold storage using the Ledger Vault (amount unknown)

Mobile and Desktop Trading

Both Bitget and NDAX are at the forefront when it comes to providing efficient trading platforms. On mobile devices, Bitget sports a 4.5-star rating on the Apple App Store and a 4.1-star rating on Google Play. NDAX isn't far behind with a 4.7-star rating on the Apple App Store and no rating on Google Play. This indicates that users find both apps reliable and user-friendly. When it comes to desktop applications, both platforms deliver comprehensive features. Bitget's platform might be intricate for novices, given its advanced charting and order book data, whereas NDAX offers a sophisticated and straightforward interface suitable for beginners and advanced users alike.


The Bitget platform can be confusing for beginners since there is advanced charting and order book data. Bitget’s mobile app has a 4.4-star rating on the Apple App Store and a 4.6-star rating on Google Play

Trading crypto on Bitget from Canada

Bitget desktop view (trading screen)

Depositing money to Bitget

Bitget depositing screen

Bitget mobile app main screenshot

Bitget mobile app main screen

Bitget mobile app screenshot

Bitget mobile app (coins)


NDAX has a packed website full of helpful resources. There is a page about each cryptocurrency they offer. These articles include the coin’s history, use cases, charting, how to buy, and more. 

NDAX has an iOS app with a 4.6-star rating with 550 reviews. Its Android app has a 4.0-star rating with 80 reviews. It has obviously done a good job with its app and people seem to like it.

NDAX Desktop interface

NDAX desktop interface

How to buy Polkadot on NDAX crypto exchange

NDAX trading screen

Ndax app screenshot

NDAX app interface

Ndax buying crypto app

NDAX app interface while trading

Security Compliance

Bitget uses two-factor authentication for security and emails you about logins or withdrawals. They offer an anti-phishing code for genuine emails and have a $300 million insurance for lost assets, which you can claim if not at fault.

NDAX keeps its digital assets in cold storage using Ledger Vault, although they do not state the percentage. Ledger is a big name in the cryptocurrency space, known for making secure hardware wallets. 

When signing up to NDAX, you are forced to enable two-factor authentication. Most crypto exchanges will leave this optional, but we think everybody should do it, so we like this mandatory policy.

Additionally, when you wish to change your details such as your email, address, phone number etc, NDAX requires you to submit a selfie with a handwritten note outlining the request. 

Security is paramount in the crypto world. Bitget fortifies user accounts with two-factor authentication and an anti-phishing code in their emails, ensuring authenticity. They also provide a substantial emergency insurance coverage of $300 million for customer funds. NDAX, on the other hand, is bolstered by cold storage capabilities via Ledger Vault. While both are diligent about user safety, NDAX edges out with its detail on fiat protection, keeping Canadian dollars in segregated bank accounts, ensuring users can retrieve their funds in dire scenarios.

Regulatory Compliance

Not regulated by Canadian financial institutions. 

NDAX is registered as a Money Service Business with FINTRAC and AMF, NDAX is fully compliant with Canadian regulations. 

Compliance is a testament to a platform's reliability. While Bitget is gaining traction among Canadians, especially after the exit of giants like Binance, its exact compliance standing in Canada is not explicitly mentioned. NDAX, being native to Canada, is registered as a Money Service Business with FINTRAC and AMF, showcasing its adherence to Canadian regulations. This compliance ensures users they are not dealing with potential scams.

Customer support

Reviewers say customer support is unhelpful but most of them are beginners. Bitget is not a crypto exchange for beginners and if you do not know how copy trading or futures trading works, then it is not a good idea to use them, as this customer points out. 

NDAX provides a knowledge centre on its website. Articles here answer some of the most common questions. They also have a live chat function, which is handy when you need a quick answer. You can also email them for support. Confusingly, NDAX lists its phone number on its contact page, which is rare for a crypto exchange to do. We weren’t sure if this meant they had phone support, so we reached out via email to ask. They got back to us a very impressive 20 minutes later to let us know that they only have email support. So that’s that. Still, that’s the fastest response we’ve seen.

Support systems in trading platforms are pivotal. Bitget, although widely used, has received a mixed bag of reviews on Trustpilot, with some users highlighting inadequate customer support. NDAX, though also sporting a 1.8-star rating on Trustpilot, showcases its commitment to quick resolutions by responding to emails promptly, as evidenced in the previously provided information.


Navigating the crypto landscape can be challenging. While both Bitget and NDAX offer stellar features, Bitget takes the crown for Canadians in 2024. Its expansive altcoin offerings, combined with its advanced trading features, make it the go-to platform, especially for those looking for alternatives after the Binance and ByBit exit. NDAX, although promising with its home-based reliability, needs to bolster its offerings to match Bitget's global prowess.

We recommend choosing Bitget over NDAX for your cryptocurrency trading needs. By opting for Bitget through our referral link, you support us in conducting comprehensive independent analyses of crypto trading options for Canadians.

If you find that neither Bitget nor NDAX meets your requirements, we encourage you to explore our monthly-updated list of the best exchanges for Canadians to trade crypto. This list provides a range of alternative options that may better suit your specific needs and preferences.


Oleg is a Canadian citizen & crypto expert who has been trading since 2016. He started out with Coinbase, Kraken and Peer-to-Peer exchanges. After some time, centralized exchanges started charging crazy fees to their users.

He decided to review different crypto exchanges that operate in Canada and start a Youtube channel in order to educate Canadians on what kinds of things are going inside each one while giving them unbiased advice. On top of that, Oleg also has experience with NFT, airdrops, and crypto staking and he is constantly checking on new crypto assets.

His writing has been featured in popular Canadian media sources such as Toronto Sun and Ottawa Citizen.