Security Compliance
Bitget uses two-factor authentication, sends alerts for logins and withdrawals, and offers an anti-phishing code to verify genuine emails. It maintains a protection fund of over $300 million to compensate users for losses where they're not at fault, and publishes monthly Proof of Reserves. Worth knowing: Bitget has had at least one security incident in its history and has been criticized for limited transparency around it.
Newton holds 80% of client assets offline in custodial cold storage with Coinbase and the remaining 20% in hot wallets secured by Fireblocks, with crypto assets covered by an insurance policy. Customer data is stored on Canadian servers with daily offsite backups, and the platform is tested internally every month and externally every year for vulnerabilities. Mandatory two-factor authentication and direct bank integration round out fraud protection.
Bitget uses two-factor authentication, sends alerts for logins and withdrawals, and offers an anti-phishing code to verify genuine emails. It maintains a protection fund of over $300 million to compensate users for losses where they're not at fault, and publishes monthly Proof of Reserves. Since Bitget is not accessible from Canada, its security arrangements are largely academic for Canadian readers.
Newton holds 80% of client assets offline in custodial cold storage with Coinbase and the remaining 20% in hot wallets secured by Fireblocks, with crypto assets covered by an insurance policy. Customer data is stored on Canadian servers with daily offsite backups, and the platform is tested internally every month and externally every year for vulnerabilities. Mandatory two-factor authentication and direct bank integration round out fraud protection.
Bitget emphasizes security with 2FA, email notifications for account activity, anti-phishing codes, and a $300M+ company protection fund. Newton holds 80% of client assets in insured Coinbase cold storage and 20% in Fireblocks-secured hot wallets, with mandatory 2FA and regular internal and external security audits. Since Bitget is not available to Canadians, only Newton's security is relevant for Canadian readers.
Regulatory Compliance
Bitget is not registered with Canadian securities regulators and, as of 2026, Canada sits on its list of restricted jurisdictions. The Alberta Securities Commission had already warned investors that Bitget was not registered in the province before the broader restriction took effect. Canadians should avoid workarounds like VPNs, which breach Bitget's terms and put funds at risk of being frozen.
Newton is regulated by the Canadian Securities Administrators, FINTRAC, and securities regulators in every province and territory, a major step up from its early days as a FINTRAC-only MSB. It was among the first Canadian exchanges to pursue securities registration, and its affiliation with DV Trading adds institutional market-making depth behind its pricing.
Bitget is not registered with Canadian securities regulators and, as of 2026, Canada sits on its list of restricted jurisdictions. The Alberta Securities Commission had already warned investors that Bitget was not registered in the province before the broader restriction took effect. Canadians should avoid workarounds like VPNs, which breach Bitget's terms and put funds at risk of being frozen.
Newton is regulated by the Canadian Securities Administrators, FINTRAC, and securities regulators in every province and territory, a major step up from its early days as a FINTRAC-only MSB. It was among the first Canadian exchanges to pursue securities registration, and its affiliation with DV Trading adds institutional market-making depth behind its pricing.
Newton is registered with FINTRAC and operates as a CSA Restricted Dealer in every Canadian province and territory. Bitget is not registered with Canadian securities regulators and has restricted Canadian users.
Customer support
Reviewers frequently describe Bitget's customer support as slow or unhelpful, particularly for complex issues involving futures or copy trading. That matters less now for Canadian readers, since the platform is closed to them, but anyone with a legacy account trying to withdraw remaining funds should be prepared for a slow support process.
Newton has FAQs and a knowledge centre on its website, with support handled through online tickets. There's no phone or live chat, and its middling Trustpilot score mostly reflects slow support and ID-verification frustrations rather than fund-safety issues. For simple buy-and-hold users the support model is adequate; anyone who values a human on demand should look at NDAX or Netcoins instead.
Reviewers frequently describe Bitget's customer support as slow or unhelpful, particularly for complex issues involving futures or copy trading. That matters less now for Canadian readers, since the platform is closed to them, but anyone with a legacy account trying to withdraw remaining funds should be prepared for a slow support process.
Newton has FAQs and a knowledge centre on its website, with support handled through online tickets. There's no phone or live chat, and its Trustpilot score sits around 2.6, mostly reflecting slow support and ID-verification frustrations rather than fund-safety issues. For simple buy-and-hold users the support model is adequate; anyone who values a human on demand should look at NDAX or Netcoins instead. Newton also integrates with Koinly for simplified tax reporting at year end.
Newton's support is ticket-only with average response times that have drawn criticism. Bitget's support is irrelevant to Canadians who cannot access the platform.
Conclusion
From a Canadian perspective, this comparison has a clear answer. Bitget restricted Canadian users in early 2026 following new CSA guidance and is not available — and it was never registered with Canadian securities regulators to begin with. The Alberta Securities Commission had already warned investors before the full restriction.
Newton is the clear choice for Canadians. It is registered with the CSA and securities regulators in every province, offers a genuinely beginner-friendly interface with no commissions and free Interac funding, and holds 80% of assets in insured Coinbase cold storage. The widening spreads and ticket-only support are genuine weaknesses — active traders will find better value at NDAX (0.2% flat fee) or Wealthsimple Crypto, and anyone who needs real-time customer support will prefer NDAX or Netcoins. But as a starting point for Canadians new to crypto, Newton's clean interface and regulatory standing make it a solid option.
We recommend choosing Newton over Bitget for your cryptocurrency trading needs. By using our referral link, you get $25 and support us in conducting comprehensive independent analyses of crypto trading options for Canadians.
If you find that neither Bitget nor Newton meets your requirements, we encourage you to explore our monthly-updated list of the best exchanges for Canadians to trade crypto.
