Security Compliance
Coinberry wound down in an orderly, regulator-supervised migration with no reported loss of customer funds, a sharp contrast to collapses like CoinField or QuadrigaCX. Its history is a useful case study in why platform registration matters: when a registered exchange exits, customers get migrated, not stranded.
Coinberry wound down in an orderly, regulator-supervised migration with no reported loss of customer funds, a sharp contrast to collapses like CoinField or QuadrigaCX. Its history is a useful case study in why platform registration matters: when a registered exchange exits, customers get migrated, not stranded.
Coinsquare keeps the majority of client assets in cold storage and provides two-factor authentication for account protection. It has operated since 2014 without a major platform hack. As a CIRO-registered investment dealer, it operates under strict regulatory oversight with segregated client assets and required transparency standards.
Coinberry had an orderly, regulator-supervised wind-down with no customer fund losses. Coinsquare holds client assets in cold storage, provides 2FA, and as a CIRO-registered dealer operates under institutional-grade regulatory oversight. Only Coinsquare is relevant for Canadian users here.
Regulatory Compliance
Coinberry was registered with FINTRAC and, notably, was the second crypto dealer regulated by the Ontario Securities Commission. Its regulated status is what enabled the clean handover: Bitbuy purchased and assumed all obligations for Coinberry's client accounts under regulatory oversight. The successor chain since then: Coinberry to WonderFi (2022), client accounts to Bitbuy (2023), and WonderFi to Robinhood (2025), meaning former Coinberry users are now part of Robinhood's Canadian operation.
Coinberry was registered with FINTRAC and, notably, was the second crypto dealer regulated by the Ontario Securities Commission. Its regulated status is what enabled the clean handover: Bitbuy purchased and assumed all obligations for Coinberry's client accounts under regulatory oversight. The full successor chain: Coinberry to WonderFi (2022), client accounts to Bitbuy (2023), WonderFi to Robinhood (June 2026, C$250M acquisition). Former Coinberry users needing historical transaction records for taxes should log into Bitbuy and request their history from support.
Coinsquare is a CIRO-registered investment dealer and FINTRAC MSB, making it one of the most regulated crypto platforms available to Canadians. This is the same tier as bank-owned brokerages, meaning it operates under CIRO oversight with segregated client assets, mandatory proof-of-reserves, and Canadian investor protection standards. Unlike Coinberry, it is still operational.
Coinberry was FINTRAC-registered and OSC-authorized; its successor chain ends with Bitbuy/Robinhood as of June 2026. Coinsquare is a CIRO-registered investment dealer and FINTRAC MSB — still fully operational in Canada.
Customer support
There is no Coinberry support team anymore. Former Coinberry users with account questions should contact Bitbuy support, which assumed servicing of all migrated accounts. If you believe you had a Coinberry balance and never received migration communications, reach out to Bitbuy directly rather than any site claiming to be Coinberry.
There is no Coinberry support team anymore. Former Coinberry users with account questions should contact Bitbuy support, which assumed servicing of all migrated accounts. If you believe you had a Coinberry balance and never received migration communications, reach out to Bitbuy directly rather than any site claiming to be Coinberry.
Coinsquare offers a knowledge centre on its website and email-based support. It does not offer phone or 24/7 live chat. Check current Trustpilot reviews for the most up-to-date picture of support quality, as response times and satisfaction have varied over the years.
Coinsquare's email support is the only relevant option for Canadians. Former Coinberry users route through Bitbuy/Robinhood support.
Conclusion
Coinberry is no longer an independent exchange. It was acquired by WonderFi in 2022 and its client accounts migrated to Bitbuy in 2023. Bitbuy is now owned by Robinhood following the June 2026 WonderFi acquisition. Former Coinberry users can log into Bitbuy with their old Coinberry email. If anyone offers to recover your Coinberry funds for a fee, it is a scam.
Coinsquare is the clear choice for Canadians in this comparison, as the only active platform. As a CIRO-registered investment dealer — the same tier as bank-owned brokerages — it offers a high level of regulatory protection and a CAD-native trading experience for those who prefer a platform with deep Canadian roots. That said, if you're looking for lower flat fees, a broader coin selection, or better mobile ratings, platforms like NDAX (0.2% flat, CIRO investment dealer), Netcoins (0.5% flat, phone support), or Bitbuy (the natural Coinberry successor, now under Robinhood) are worth comparing.
We recommend checking Coinsquare and Bitbuy as your best Canadian alternatives. By using our Bitbuy referral link, you get $50 and support us in conducting comprehensive independent analyses of crypto trading options for Canadians.
If you find that neither meets your requirements, we encourage you to explore our monthly-updated list of the best exchanges for Canadians to trade crypto.
