Security Compliance
Coinberry wound down in an orderly, regulator-supervised migration with no reported loss of customer funds, a sharp contrast to collapses like CoinField or QuadrigaCX. Its history is a useful case study in why platform registration matters: when a registered exchange exits, customers get migrated, not stranded.
Newton holds 80% of client assets offline in custodial cold storage with Coinbase and the remaining 20% in hot wallets secured by Fireblocks, with crypto assets covered by an insurance policy. Customer data is stored on Canadian servers with daily offsite backups, and the platform is tested internally every month and externally every year for vulnerabilities. Mandatory two-factor authentication and direct bank integration round out fraud protection.
Coinberry wound down in an orderly, regulator-supervised migration with no reported loss of customer funds, a sharp contrast to collapses like CoinField or QuadrigaCX. Its history is a useful case study in why platform registration matters: when a registered exchange exits, customers get migrated, not stranded.
Newton holds 80% of client assets offline in custodial cold storage with Coinbase and the remaining 20% in hot wallets secured by Fireblocks, with crypto assets covered by an insurance policy. Customer data is stored on Canadian servers with daily offsite backups, and the platform is tested internally every month and externally every year for vulnerabilities. Mandatory two-factor authentication and direct bank integration round out fraud protection.
Coinberry had an orderly, regulator-supervised wind-down with no customer fund losses. Newton holds 80% of assets in cold storage with Coinbase Custody, 20% in Fireblocks-secured hot wallets, mandatory 2FA, and monthly and annual penetration testing. Only Newton is relevant for Canadian users here.
Regulatory Compliance
Coinberry was registered with FINTRAC and, notably, was the second crypto dealer regulated by the Ontario Securities Commission. Its regulated status is what enabled the clean handover: Bitbuy purchased and assumed all obligations for Coinberry's client accounts under regulatory oversight. The successor chain since then: Coinberry to WonderFi (2022), client accounts to Bitbuy (2023), and WonderFi to Robinhood (2025), meaning former Coinberry users are now part of Robinhood's Canadian operation.
Newton is regulated by the Canadian Securities Administrators, FINTRAC, and securities regulators in every province and territory, a major step up from its early days as a FINTRAC-only MSB. It was among the first Canadian exchanges to pursue securities registration, and its affiliation with DV Trading adds institutional market-making depth behind its pricing.
Coinberry was registered with FINTRAC and, notably, was the second crypto dealer regulated by the Ontario Securities Commission. Its regulated status is what enabled the clean handover: Bitbuy purchased and assumed all obligations for Coinberry's client accounts under regulatory oversight. The full successor chain: Coinberry to WonderFi (2022), client accounts to Bitbuy (2023), WonderFi to Robinhood (June 2026, C$250M acquisition). Former Coinberry users needing historical transaction records for taxes should log into Bitbuy and request their history from support.
Newton is regulated by the Canadian Securities Administrators, FINTRAC, and securities regulators in every province and territory, a major step up from its early days as a FINTRAC-only MSB. It was among the first Canadian exchanges to pursue securities registration, and its affiliation with DV Trading adds institutional market-making depth behind its pricing.
Coinberry was FINTRAC-registered and OSC-authorized; its successor chain ends with Bitbuy/Robinhood as of June 2026. Newton is registered with FINTRAC and the CSA in every Canadian province and territory — not merely "registered with FINTRAC and PIPEDA-compliant."
Customer support
There is no Coinberry support team anymore. Former Coinberry users with account questions should contact Bitbuy support, which assumed servicing of all migrated accounts. If you believe you had a Coinberry balance and never received migration communications, reach out to Bitbuy directly rather than any site claiming to be Coinberry.
Newton has FAQs and a knowledge centre on its website, with support handled through online tickets. There's no phone or live chat, and its middling Trustpilot score mostly reflects slow support and ID-verification frustrations rather than fund-safety issues. For simple buy-and-hold users the support model is adequate; anyone who values a human on demand should look at NDAX or Netcoins instead.
There is no Coinberry support team anymore. Former Coinberry users with account questions should contact Bitbuy support, which assumed servicing of all migrated accounts. If you believe you had a Coinberry balance and never received migration communications, reach out to Bitbuy directly rather than any site claiming to be Coinberry.
Newton has FAQs and a knowledge centre on its website, with support handled through online tickets. There's no phone or live chat, and its middling Trustpilot score mostly reflects slow support and ID-verification frustrations rather than fund-safety issues. For simple buy-and-hold users the support model is adequate; anyone who values a human on demand should look at NDAX or Netcoins instead.
Newton's ticket-based support is the only relevant option for Canadians. Former Coinberry users route through Bitbuy/Robinhood support. Neither Coinberry nor Newton offers phone or live chat support for crypto in Canada.
Conclusion
Coinberry is no longer an independent exchange. It was acquired by WonderFi in 2022 and its client accounts migrated to Bitbuy in 2023. Bitbuy is now owned by Robinhood following the June 2026 WonderFi acquisition. Former Coinberry users can log into Bitbuy with their old Coinberry email. If anyone offers to recover your Coinberry funds for a fee, it is a scam.
Newton is the clear choice for Canadians. Zero commissions, 70+ coins, free Interac deposits and withdrawals, 80% cold storage with Coinbase Custody, CSA registration in every province, and Newton Pro now live for advanced traders make it one of the stronger beginner-to-intermediate platforms in Canada. The honest caveats are spread costs (the "no-fee" marketing glosses over how spreads have widened), ticket-only support, and a Trustpilot rating dragged down by verification friction — none of which are fund-safety concerns.
We recommend choosing Newton over Coinberry for your cryptocurrency trading needs. By using our referral link, you get $25 and support us in conducting comprehensive independent analyses of crypto trading options for Canadians.
If you find that Newton doesn't meet your requirements, we encourage you to explore our monthly-updated list of the best exchanges for Canadians to trade crypto.
