In this review, we compare two popular Canadian cryptocurrency exchanges, NDAX and VirgoCX, evaluating key aspects such as mobile and desktop trading, security, compliance, and customer support. While both platforms are legitimate options for Canadians, there are meaningful differences in their regulatory status, security models, fee structure, and overall approach to custody.
NDAX Vs VirgoCX: Which Is Better For Canadians?
NDAX wins by default for Canadians. The OSC lists VirgoCX's restricted dealer registration as suspended effective November 24, 2025, and the CSA list shows it under terms requiring a wind-down of its registrable business. It remains a FINTRAC-registered money services business. Since VirgoCX’s CSA dealer registration is suspended, I recommend Coinbase (9.8/10, #1 on my list): open a Coinbase account.
Every row below comes from each company’s own pages and the Canadian registries, checked October 2026. Where a row has no fair winner, it says so.
NDAX Vs VirgoCX: Master Spec Table
NDAX
VirgoCX
Winner
Company
National Digital Asset Exchange (Ndax Canada Inc.), Calgary, founded 2017. Reported founders Bilal Hammoud (CEO), Hussein Hammoud and Omar Abbas. Funding and staff: Not published.
VirgoCX Inc. and VirgoCX Direct Inc. (FINTRAC names), Toronto. Founding year, founders, funding and staff: Not published.
Depends
Regulation
CIRO investment dealer since 2024-12-19; CSA list yes. FINTRAC M18632135 to 2027-12-31. CIPF covers CAD only, never crypto. AMF: Not verified.
CSA restricted dealer suspended effective 2025-11-24 (OSC list); CSA list shows wind-down terms. FINTRAC MSB M19955733 expiry 2027-10-21. No CIRO, no CIPF cover of crypto.
NDAX
Assets
About 76 coins on the public instrument list (2026-10-01), nearly all paired with CAD. Order book: not verified. USDT status is conflicting and not stated.
Not published.
NDAX
Price
Flat 0.20% on every buy and sell, no tiers, no maker or taker split, as checked 2026-10-03. Crypto withdrawal flat fees apply. Staking admin fee 20%.
Not verified; the official fee page was blocked.
NDAX
CAD In
Free: Interac e-Transfer (0 to 30 minutes) and wire (0 to 1 business days, subject to bank hours). Crypto deposits free after confirmations.
Interac e-Transfer free (2021 article, not re-confirmed).
NDAX
CAD Out
Interac e-Transfer CAD 1.50, CAD 10,000 per transaction, 0 to 30 minutes. EFT bank deposit CAD 4.99, no min or max, 0 to 1 business days. No free method.
Not published.
NDAX
Crypto In And Out
On-chain with several networks. BTC: Standard 0.00007 BTC (up to 4h), Express 0.00014 (instant), Flex free (up to 12h), as of 2026-10-01; fees are flat. No Lightning or Liquid found.
Non-custodial: crypto goes to your own wallet. Details Not published.
NDAX
Custody
Custodial. Majority in cold storage with BitGo and Coinbase Custody trust companies, segregated omnibus accounts; multisig, MPC, SOC 2 Type 2. No insurance figure or PoR found.
Custodial accounts wound down from 2025-04-04; remaining assets were sold after the deadline.
NDAX
Verification (KYC)
Full KYC: personal details and government ID, usually cleared within a day. Age of majority required. SIN and selfie: Not verified.
Not published.
Depends
Account Types
Individual, joint (right of survivorship), legal entity, plus an OTC desk. TFSA and RRSP: Not found.
Not published.
NDAX
Provinces
All provinces and territories. Investment limits may apply on some assets outside BC, Manitoba and Quebec. Mobile app offers French (Canada).
Not published.
NDAX
Extra Products
Staking and Auto Earn (20% admin fee), OTC desk, API trading, instant internal and gift transfers. No card or loan found. Recurring buys and referral: Not verified.
Not published.
NDAX
Tax Tools
CSV ledger reports from the Reports menu, and a Koinly API integration. No CRA-ready report.
Not published.
NDAX
App
Apple Canada 4.75 (15,225 ratings), Google Play 4.7 (5.85K reviews), 2026-10-01. Web app yes. French UI yes in the app. 2FA yes. Price alerts: Not verified.
iOS Canada 4.43 (395 ratings), 2026-10-03.
NDAX
Support
Live chat, phone 1-833-727-6329, email support@ndax.io. Chat reported Mon to Fri 10am to midnight ET (secondary). French support: Not verified.
Help centre on virgocx.zendesk.com; channels Not verified.
What Are The Key Differences Between NDAX And VirgoCX?
NDAX Vs VirgoCX: Side By Side
NDAX
VirgoCX
Description
National Digital Asset Exchange (NDAX) is a Calgary-based exchange and one of the most regulated platforms in the country, a CIRO investment dealer since December 2024. It combines a beginner-friendly platform and highly rated app with one of the lowest flat fees in Canada.
VirgoCX was a Toronto-based platform that served Canadians as a CSA restricted dealer. In April 2025 it ended custodial accounts and moved to a non-custodial service, where crypto goes to your own wallet. The OSC lists its dealer registration as suspended effective November 24, 2025.
Coins
About 76 base assets on its public Canadian instrument list (2026-10-01), nearly all paired with CAD, including Bitcoin, Ethereum, XRP, Cardano, Chainlink and Polkadot.
It advertised 90+ coins including BTC, ETH, XRP, SOL and USDC before the change. The current list is not published.
Fees
Flat 0.20% on every buy and sell, with no volume tiers and no maker or taker split. CAD deposits by Interac e-Transfer and wire are free; Interac withdrawals cost CAD 1.50 (CAD 10,000 per transaction) and EFT bank withdrawals CAD 4.99. Crypto withdrawals are flat amounts per network. Staking and Auto Earn rewards carry a 20% administration fee.
Past tense: Oleg's table cited spreads of 0.95% on BTC and ETH and 1.6% on other assets, with volume tiers. The official fee page is behind a bot check, so this was not re-confirmed and is no longer current.
Pros
One flat 0.20% fee, no tiers
CIRO investment dealer with a CSA decision (2024-12-19)
About 76 coins, most paired directly with CAD
Free Interac and wire deposits
SOC 2 Type 2 audited
Staking, Auto Earn, OTC desk and API trading
Joint, entity and individual accounts
Koinly API integration
Was registered with the CSA as a restricted dealer until suspended
Non-custodial service from April 2025
OTC desk (VirgoCX Wealth)
Still a FINTRAC registered money services business
Cons
Interac withdrawals cost CAD 1.50 and EFT CAD 4.99
Custodial, and crypto is not covered by CIPF
No insurance figure or proof of reserves published
Staking rewards carry a 20% administration fee
Investment limits can apply on some assets outside BC, Manitoba and Quebec
Interac withdrawal capped at CAD 10,000 per 24 hours
Whether USDT trades for Canadians is unclear and omitted
Registration as a dealer suspended effective November 24, 2025
The non-custodial service is not offered under its securities registration, and no regulator has confirmed it is regulated under securities law
No securities-law investor protections for the non-custodial service
Custodial accounts ended; assets left after the deadline were sold
Fee page and coin list could not be verified
Security
Custodial. The user agreement says the majority of assets are in cold storage with regulated trust-company custodians (BitGo Trust Company and Coinbase Custody Trust Company), in segregated omnibus accounts. Multi-signature and MPC, SOC 2 Type 2 audit. CIPF covers CAD only, never crypto.
Past tense: VirgoCX stopped holding crypto for customers in 2025. No protections under securities law were confirmed for the non-custodial service, and CIPF never covered crypto.
Methods To Buy
Interac e-Transfer (free, 0 to 30 minutes), wire transfer (free, 0 to 1 business days) or a crypto deposit.
Past tense: Interac e-Transfer (free, 2021 help article, not re-confirmed after the 2025 switch).
App
iOS and Android apps plus web; the app lists Francais (Canada). Apple Canada 4.75 (15,225 ratings), Google Play 4.7 (5.85K reviews) on 2026-10-01.
Apple Canada app 'Virgo: Buy Bitcoin, XRP and More' rated 4.43 from 395 ratings (2026-10-03).
Account Limits
No deposit limits set by NDAX, your bank sets them; wire deposits show a CAD 10,000,000 monthly wallet limit in a help article. Interac withdrawals CAD 10,000 per transaction. EFT withdrawals have no minimum or maximum.
Not published. Custodial accounts ended in 2025; customers must hold crypto in their own wallets.
How Do You Fund And Cash Out NDAX And VirgoCX In Canada?
NDAX: CAD Deposits
Method
Fee
Minimum
Maximum
Speed
Interac e-Transfer
Free
Not published
Set by your bank
0 to 30 minutes
Wire transfer
Free
Not published
Set by your bank
0 to 1 business days, subject to bank hours
Crypto deposit
Free
Not published
Not published
after network confirmations
NDAX: CAD Withdrawals
Method
Fee
Minimum
Maximum
Speed
Interac e-Transfer
CAD 1.50
Not published
CAD 10,000 per transaction
0 to 30 minutes
Direct bank deposit (EFT)
CAD 4.99
No minimum
No maximum
0 to 1 business days
VirgoCX: CAD Deposits (When It Operated)
Method
Fee
Minimum
Maximum
Speed
Interac e-Transfer
Free, no funding minimum (2021 article, not re-confirmed)
None stated
Not published
Not published
Bank-side Interac and wire limits apply. Account name must match your bank account. Weekend timing: Not published; wire speed is subject to bank hours. VirgoCX is no longer a registered dealer in Canada; do not treat these methods as current.
What Does It Actually Cost To Buy On NDAX?
Worked Cost, Buy Only And Buy Plus Sell (Round Trip)
Amount
NDAX Buy
NDAX Round Trip
CAD 100
$0.20
$0.40
CAD 500
$1.00
$2.00
CAD 1,000
$2.00
$4.00
CAD 10,000
$20.00
$40.00
NDAX: Flat 0.20% of trade value on every buy and sell, no tiers (fees page checked 2026-10-03). Withdrawal fees are extra and flat. Ranges reflect each platform’s published band, not a single quote. Bank and network fees are not included.
What Do NDAX And VirgoCX Offer Beyond Buying And Selling?
NDAX Only
Staking and Auto Earn: Opt-in rewards on supported assets. NDAX keeps 20% of rewards as an administration fee; the homepage advertises staking up to 13% APY.
OTC desk: Over-the-counter trading for large orders; terms and minimums are not published on the pages I could open.
API trading: Programmatic trading API, and a public instrument feed that lists the coins available.
Internal transfers: Transfers between NDAX accounts, including gift transfers, settle instantly at no cost.
What Happens To Your Money If NDAX Or VirgoCX Fails?
NDAX: NDAX is a CIRO investment dealer, so CIPF protects the CAD cash you hold there, but the user agreement says no virtual asset in your account is eligible for CIPF or CDIC protection. Most assets sit in cold storage with trust-company custodians in omnibus accounts, and NDAX has a SOC 2 Type 2 audit, but it publishes no insurance amount and no proof of reserves. A hack, a custodian failure or an insolvency can still hurt crypto balances. Withdraw to your own wallet if you hold coins for the long term.
VirgoCX: The OSC lists VirgoCX's restricted dealer registration as suspended since November 24, 2025, and the CSA list shows terms requiring a wind-down of its registrable business. It stopped holding customer crypto in 2025, so the remaining service is non-custodial and sits outside securities-law investor protections. A FINTRAC MSB registration covers anti-money-laundering rules only. CIPF never covered crypto. Use this platform only if you accept those gaps, or move to a registered dealer.
How Are NDAX And VirgoCX Treated For Tax In Canada?
NDAX: Each sale, swap and staking reward event is a disposition or income for CRA purposes, and staking rewards are income at the value received. NDAX provides CSV ledger reports and a Koinly API link but no CRA-ready report.
VirgoCX: Past activity on VirgoCX followed the usual rules: selling, swapping or spending crypto are dispositions reportable to the CRA. Check your old statements for cost basis; export tools are Not published.
Selling, swapping or spending crypto is a disposition for the CRA on any platform. This is not tax advice: see my guide to crypto taxes in Canada.
Which Should You Choose, NDAX Or VirgoCX?
Choose NDAX If
You want a low flat 0.20% fee and a wide list of CAD-paired coins.
You want a CIRO-registered exchange that lists dozens of CAD pairs.
You want staking, an OTC desk or API access.
You mostly buy and hold and rarely cash out, since CAD withdrawals cost CAD 1.50 to 4.99.
Choose VirgoCX If
You already hold a VirgoCX history and need to check records
You are looking only for registered Canadian dealers: pick another platform
What Happened To VirgoCX?
VirgoCX is still on the CSA list, but under terms requiring it to wind down its registrable business. It stopped holding crypto for customers in 2025 and now offers only a non-custodial buy-and-sell service that it says is not offered under its securities dealer registration.
The timeline: the CSA issued an amended decision on January 30, 2025, and the custodial wind-down began on April 4, 2025. The transition deadline in VirgoCX's own support article is June 16, 2025 (an earlier announced date was July 3, 2025). Assets remaining after the deadline were force-sold, and customers must hold crypto in their own wallets.
FINTRAC still lists VirgoCX Inc. as registered through October 21, 2027. I could not read VirgoCX's fee page, which sits behind a bot check, so its current spread and coin count are unknown, and I do not use third-party figures. I could not confirm that any securities-law investor protections apply to the non-custodial service.
VirgoCX Status Summary
Detail
Status
Platform
VirgoCX
Key Date
Jun 16, 2025
Status For Canadians
Wound down its custodial service
Sign-Up Link
None. I do not link to platforms Canadians cannot use.
What Is The Timeline For VirgoCX?
Jan 30, 2025: The CSA issued an amended decision requiring VirgoCX to wind down its registrable business.
Apr 4, 2025: VirgoCX's custodial wind-down began.
Jun 16, 2025: The transition deadline in VirgoCX's support article. Remaining assets after it were force-sold.
VirgoCX used to be a custodial exchange that held crypto for its customers. That model is gone.
What Should VirgoCX Users Use Instead?
VirgoCX customers who still need to leave should withdraw to a wallet they control. The registry's pick is Bitcoin Well, a Canadian company that delivers Bitcoin to your own wallet, the same non-custodial model VirgoCX now uses. If you want a platform that still holds coins for you under full securities rules, choose a CSA-registered one instead.
Bitcoin Well: The Registry Pick
Bitcoin Well is an Edmonton, Alberta company (Bitcoin Well Canada Ltd., owned by the TSX Venture-listed Bitcoin Well Inc.) that sells Bitcoin and only Bitcoin. You can buy online by Interac e-Transfer or with cash at its Bitcoin ATMs, and every purchase goes straight to your own wallet. It never holds your coins, which is the point of using it.
Bitcoin Well charges a spread and no separate fees. On the online portal, verified accounts pay 1.5% to buy and 2.0% to sell when funding by Interac e-Transfer. Lite Accounts, which use cash vouchers, pay 4.0% on both sides, and the Lite buy limit is up to $4,950 a day (its buy page also says up to $3,000 a day). ATM and OTC prices are set separately, and ATM fees are shown before you confirm. Withdrawals are free: the rates page says there are no withdrawal fees, account fees or hidden fees.
You fund Bitcoin Well three ways. The online portal takes Interac e-Transfer with no separate fee beyond the spread. More than 160 Bitcoin ATMs take cash. Cash vouchers work with a Lite Account at the higher 4.0% spread. The cash options matter if you want to buy without linking a bank account, though cash costs more than the online route. Selling goes to your bank with no withdrawal fee.
Bitcoin Well Canada Ltd. is a FINTRAC-registered MSB, but it is not on the CSA list of authorized crypto platforms and it is not on the banned list either. The safety story is the model: because Bitcoin goes to your own wallet, there is no pool of customer funds on the platform to be lost. The trade-off is that no securities-regulator investor protections apply, and wallet security becomes your job.
NDAX, short for National Digital Asset Exchange, is a Calgary-based exchange run by Ndax Canada Inc. It is a CIRO investment dealer member (CIRO membership terms were imposed on December 19, 2024) and it sits on the CSA list of crypto platforms authorized to do business with Canadians. It is also a FINTRAC-registered money services business, and it has been one of the cheaper places in the country to trade for years.
NDAX And Bitcoin Well Verified Facts
Detail
NDAX
Bitcoin Well
Trading Cost
Flat 0.20% on every buy and sell
1.5% spread to buy and 2.0% to sell online (verified accounts); 4.0% on Lite Accounts
CAD Deposits
Interac e-Transfer free (0 to 30 minutes), wire free (0 to 1 business days)
Interac e-Transfer with no separate fee (spread applies); cash at 160+ ATMs; cash vouchers on Lite Accounts
CAD Withdrawals
Interac e-Transfer $1.50 (up to $10,000 per transaction), EFT $4.99
Sells to your bank with no withdrawal fees stated; Bitcoin delivered on-chain or by Lightning with no withdrawal fee
Coins
77 base assets listed on its public API
Bitcoin only
Regulation
CSA list (Decision December 19, 2024), CIRO investment dealer member, FINTRAC MSB
FINTRAC MSB (not a CSA platform), non-custodial
Staking
Yes, opt-in, with a 20% administration fee on rewards
No
App Ratings (Canada)
Apple 4.75 (15,225 ratings), Google Play 4.7
Not verified
Sign-Up Bonus
No sign-up bonus on file
Points program (redeem for sats), no cash sign-up bonus found
How Does NDAX Handle Fees, Funding And Coins?
Fees
NDAX charges one flat 0.20% fee on every buy and sell. There are no volume tiers and no maker and taker split, so a $100 trade and a $50,000 trade pay the same rate. That simplicity is the main reason I point cost-conscious Canadians at it. The costs to watch are on the way out: an Interac e-Transfer cash-out is $1.50 and a direct bank deposit (EFT) is $4.99. Bitcoin withdrawals to your own wallet come in three lanes, a standard one at 0.00007 BTC, an express one at 0.00014 BTC and a flex lane at 0 BTC that takes up to 12 hours. If you stake, NDAX keeps 20% of the rewards.
Funding
Putting CAD in is free. Interac e-Transfer lands in 0 to 30 minutes, wires take up to a business day, and you can also deposit crypto for free once the network confirms it. Taking CAD out costs a little: $1.50 by Interac e-Transfer with a $10,000 cap per transaction, or $4.99 for a direct bank deposit with no minimum or maximum. Neither fee is big, but they are real, so batch your cash-outs instead of sending small amounts often.
Coins
NDAX does not publish an official Canadian coin count, so I use what its public API shows: 77 base assets across 90 running trading instruments. That covers Bitcoin, Ethereum and the large altcoins most Canadians actually buy. It is a smaller menu than the global exchanges, and there is no margin or derivatives trading for Canadians on the platform.
Is NDAX Safe And Easy To Use?
NDAX is a CIRO investment dealer member and on the CSA authorized list, which puts it in the top regulatory tier for a Canadian crypto platform. Its own security page describes cold and hot wallet storage, multi-signature authorization, MPC protection and regular security audits. I could not find an insurance dollar figure or a proof-of-reserves page on the pages I checked, so I do not quote one. Crypto is not covered by deposit insurance on any Canadian platform, so only keep on the exchange what you are happy to trade.
NDAX has a deep help centre and a page for each coin, and its app is among the best rated of the Canadian exchanges: 4.75 on the Canadian App Store from 15,225 ratings and 4.7 on Google Play. On support, when I contacted the team I got a reply in about 20 minutes, which is quick. One quirk: adding NDAX as an Interac recipient in your banking app is a manual step, a bit clunkier than platforms that link to your bank directly.
What Limits And Extras Does NDAX Have?
NDAX has no minimum deposit stated on its fee page, and Interac cash-outs are capped at $10,000 per transaction, while bank EFT withdrawals have no stated minimum or maximum. It offers no derivatives or margin for Canadians. Staking is opt-in and Auto Earn rewards carry the same 20% administration fee.
Beyond buying and selling, NDAX offers opt-in staking and Auto Earn, a Bitcoin network withdrawal choice of three speeds, and public coin pages. I found no sign-up bonus on its pages, so the case for NDAX is price and regulation, not promotions.
On a $1,000 buy at NDAX, the published cost works out to $2.00 in trading fee (0.20% of $1,000).
How Do You Check A Platform Before Moving Money?
Do four things before you send a dollar to any platform. First, look it up on the CSA list of crypto platforms authorized to do business with Canadians and on the banned list. Second, search the FINTRAC money services business registry for the legal entity, and read the status and expiry date. Third, read the terms for any clause that restricts Canadian residents. Fourth, send a small test deposit and a small test withdrawal before you move real money. A platform that fails any one of the four is not worth the risk, however good its fees look.
What Are The Pros And Cons Of NDAX?
Pros
Flat 0.20% trading fee with no volume tiers
CIRO investment dealer member and on the CSA list
Free Interac e-Transfer and wire deposits
Cash out to your bank for $1.50 or $4.99
Opt-in staking
App rated 4.75 on the Canadian App Store
Cons
Smaller coin list than the global exchanges
Adding NDAX as an Interac recipient is a manual step
20% administration fee on staking rewards
No margin or derivatives for Canadians
No sign-up bonus on file
Should You Open An Account With NDAX?
Choose NDAX if you want the lowest published flat fee, cheap cash-outs to your bank and a CIRO-registered Canadian platform. It is a CIRO investment dealer member, and it is open to new Canadian accounts today.
What Changed For VirgoCX And NDAX In October 2026?
The transition deadline in VirgoCX's support article. Remaining assets after it were force-sold.
VirgoCX's custodial wind-down began.
The CSA issued an amended decision requiring VirgoCX to wind down its registrable business.
NDAX received its CSA decision and CIRO investment dealer membership.
Frequently Asked Questions
Is VirgoCX Still Operating?
Only as a non-custodial buy-and-sell service. Its custodial business was wound down in 2025 under CSA terms.
Does VirgoCX Still Hold My Crypto?
No. It stopped holding crypto for customers, and assets remaining after the June 16, 2025 deadline were force-sold.
What Replaces VirgoCX?
Bitcoin Well delivers Bitcoin to your own wallet, the same non-custodial model, and is the registry's pick.
Is NDAX Better Than VirgoCX Today?
NDAX is available to Canadians and VirgoCX is wound down its custodial service, so for a new account the answer is NDAX.
What Does NDAX Cost To Trade On?
Flat 0.20% on every buy and sell. Interac e-Transfer free (0 to 30 minutes), wire free (0 to 1 business days).
Is NDAX Regulated In Canada?
NDAX: CSA list (Decision December 19, 2024), CIRO investment dealer member, FINTRAC MSB.
Do NDAX And VirgoCX Have Limit Orders?
NDAX: Limit orders are not confirmed here; NDAX is an exchange-style platform but I did not verify an order type list. VirgoCX: Not published.
Which Coins Can You Buy On NDAX And VirgoCX?
NDAX: About 76 coins VirgoCX: Not published (90+ advertised before 2025)
Is The Spread The Fee On NDAX And VirgoCX?
NDAX: NDAX charges a flat 0.20% fee, shown separately; confirm the quoted price in the order screen. VirgoCX: Not verified; spreads of 0.95% to 1.6% were reported historically.
Does CIPF Cover My Crypto On NDAX Or VirgoCX?
NDAX: CIPF covers CAD cash only; the user agreement says crypto is not eligible. VirgoCX: CIPF never covers crypto.
Are NDAX And VirgoCX Available In Every Province?
NDAX: All provinces and territories, with possible investment limits on some assets outside BC, Manitoba and Quebec. VirgoCX: Not published.
Do Interac Deposits Work On Weekends On NDAX And VirgoCX?
NDAX: Not published. VirgoCX: Not published.
What Is The Minimum Buy On NDAX And VirgoCX?
NDAX: Not published. VirgoCX: Not published.
Can A Business Use NDAX Or VirgoCX?
NDAX: Yes, legal-entity accounts exist and an OTC desk serves large trades. VirgoCX: VirgoCX Wealth OTC existed; current status Not verified.
Oleg is a Canadian citizen & crypto expert who has been trading since 2016. He started out with Coinbase, Kraken and Peer-to-Peer exchanges. After some time, centralized exchanges started charging crazy fees to their users.
He decided to review different crypto exchanges that operate in Canada and start a Youtube channel in order to educate Canadians on what kinds of things are going inside each one while giving them unbiased advice. On top of that, Oleg also has experience with NFT, airdrops, and crypto staking and he is constantly checking on new crypto assets.
His writing has been featured in popular Canadian media sources such as Toronto Sun and Ottawa Citizen.