Security Compliance
Bull Bitcoin is completely safe since you always take full custody of your bitcoin, you do not need to worry about hackers stealing your funds on the platform. However, there is still a level of trust needed because you do not buy the bitcoin yourself and must wait for it to be sent to your crypto wallet.
Crypto.com is highly secure crypto exchange. They keep funds in cold storage, offer two-factor authentication to keep accounts secure, encrypt user data, and more.
Crypto.com keeps 100% of users’ funds in cold storage, specifically in a Ledger vault. This percentage is the highest we’ve seen of any crypto exchange, showing crypto.com truly values security. Crypto.com also has $750M in cold storage insurance in case of theft.
Crypto.com also makes its users whitelist all withdrawal addresses via email and users multi-factor authentication - such as FaceID - to
Both platforms take security seriously but approach it differently. Bull Bitcoin ensures security by enabling users to take immediate custody of their Bitcoin, minimizing the risk associated with exchange custody. Crypto.com extends its security measures by holding 100% of users' funds in cold storage and requiring multi-factor authentication for all transactions, showcasing an extensive commitment to safeguarding assets.
Regulatory Compliance
Bull Bitcoin is registered with FINTRAC as a Money Services Business and there is a full KYC procedure meaning Bull Bitcoin is fully compliant with Canadian regulations.
Crypto.com is fully regulated and can be accessed in Canada, USA (except New York), Europe, and other countries around the world.
Bull Bitcoin is registered with FINTRAC as a Money Services Business, adhering to KYC procedures and Canadian regulations. Crypto.com has taken steps to comply with the Ontario Securities Commission (OSC) regulations, marking a significant move towards full compliance with Canadian laws. Both platforms demonstrate a commitment to operating within the legal framework set by Canadian federal organizations.
Customer support
Since it is a small company, it may take some time for them to get back to you. Their opening hours are from 9 AM to 8 PM Mon-Fri with sporadic ability on weekends.The platform has a 4.9-star rating on Trustpilot with almost 200 reviews, so it’s clear that customers are extremely satisfied with the service.
The customer support for crypto.com is quite slow. Users like the app, security, and the wide range of coins, but the customer service needs work. Crypto.com does not offer educational resources or a knowledge centre, which is a let down.
Bull Bitcoin offers customer support mainly via email, with a high Trustpilot rating indicating user satisfaction. Crypto.com provides various support channels but has received criticism for slower response times, despite its attempt to offer comprehensive customer service.
Conclusion
While both Bull Bitcoin and Crypto.com offer valuable services tailored to their audiences, Bull Bitcoin emerges as the preferred choice for those specifically focused on Bitcoin transactions in Canada. Its streamlined, direct approach to buying and using Bitcoin, combined with strong security measures and commitment to Canadian compliance, makes it exceptionally user-friendly for Bitcoin enthusiasts. Crypto.com's wide range of services and global reach are commendable, but for users seeking a straightforward, Bitcoin-centric experience, Bull Bitcoin stands out.
When comparing Crypto.com to Bull Bitcoin, it's essential to note that Crypto.com stands out by offering over 350 cryptocurrencies, making it one of the most comprehensive platforms available. It also provides a Visa card with customizable cashback rates and different card types to suit user preferences. Additionally, Crypto.com’s robust DeFi services and competitive staking options, with regularly updated APY rates, make it a versatile choice for investors. Furthermore, its security certifications, such as SOC2 and ISO standards, further enhance its appeal by ensuring a high level of safety and trustworthiness.
Bull Bitcoin is the most cost-effective platform for trading Bitcoin in Canada, offering a unique feature that allows users to pay bills, including phone, electricity, and even taxes to the Canada Revenue Agency (CRA).
