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Bitget vs. Bitcoin Well: What Works Better For Canadians in 2024

Oleg Galeev

Last updated December 27, 2023

As Canada’s cryptocurrency market thrives, the challenge lies in selecting the ideal platform for trading needs. In this piece, we’ll dissect the specifics of two notable contenders: Bitget and Bitcoin Well, highlighting the intricacies of their offerings and revealing how they fare against each other in several critical domains.


Bitget is a cryptocurrency exchange for skilled users that offers thousand of altcoins for Canadians (and people all over the world) to trade.

Bitcoin Well is a Canadian crypto trading platform that gives customers the choice of buying bitcoin with funds from their bank or with cash at one of their 280 Bitcoin ATMs across Canada. Both methods send the crypto directly to the customer’s wallet saving both time and money.


Over 1000 major coins and altcoins

Bitcoin only


Trading fees on Bitget are low at just 0.1%, but can be lower if you pay fees with their token BGB.

Usually, it's 0.5% for transactions. In your account dashboard, you’ll find a selection of fees and process times. If you don’t mind receiving your bitcoin within 24 hours, then you can select the cheapest option. 


  • Low trading fees
  • Hundreds of altcoins
  • Advanced features
  • Simple KYC process
  • Immediate self-custody of assets
  • Option to buy bitcoin privately with cash
  • Buy online with Visa debit, e-Transfer or wire
  • No withdrawal fees or wait times
  • Public Company which offers transparency


  • No Interac e-Transfer
  • Confusing for beginners
  • No CAD deposits and withdrawals
  • Only Bitcoin available 
  • Not the cheapest fees
  • No advanced order types

Account Limits

No major limits

  • minimum of $100 payment
  • $50,000 transaction limit.

Methods to buy

  • Credit or debit card
  • P2P platform


  • 2FA
  • Anti-phishing code
  • $300 million insurance for lost assets

As a public company Bitcoin Well has a duty to be transparent with its investors and adhere to all Canadian regulations. Additionally, since you always take full custody of your bitcoin, you do not need to worry too much about the security measures of the platform, since you hold your bitcoin yourself. 

Mobile and Desktop Trading

Bitget boasts an impressive mobile application, evidenced by its ratings: 4.4 stars on Apple's App Store and 4.6 on Google Play. The app mirrors the advanced features of its desktop counterpart, albeit with a steeper learning curve for novices given its advanced charting tools and order book data. On the other hand, Bitcoin Well focuses on delivering a user-friendly experience, especially on its desktop platform. It prioritizes simplicity and intuitiveness, making it a suitable choice for those new to the crypto space.


The Bitget platform can be confusing for beginners since there is advanced charting and order book data. Bitget’s mobile app has a 4.4-star rating on the Apple App Store and a 4.6-star rating on Google Play

Trading crypto on Bitget from Canada

Bitget desktop view (trading screen)

Depositing money to Bitget

Bitget depositing screen

Bitget mobile app main screenshot

Bitget mobile app main screen

Bitget mobile app screenshot

Bitget mobile app (coins)

Bitcoin Well

Bitcoin Well has a simple website since most of the transactions happen either in person at a Bitcoin ATM or via your bank. Once your account is verified, you’ll have full access to your online dashboard.

Transaction limits on Bitcoin Well

Setting up the account with Bitcoin Well

Security Compliance

Bitget uses two-factor authentication for security and emails you about logins or withdrawals. They offer an anti-phishing code for genuine emails and have a $300 million insurance for lost assets, which you can claim if not at fault.

As a public company Bitcoin Well has a duty to be transparent with its investors and adhere to all Canadian regulations. Additionally, since you always take full custody of your bitcoin, you do not need to worry too much about the security measures of the platform, since you hold your bitcoin yourself. 

Security remains paramount in the volatile world of cryptocurrencies. Bitget offers robust protective measures, including two-factor authentication and email notifications for various account activities. Their trump card, however, is their massive emergency insurance coverage, amounting to $300 million. This ensures a level of restitution in the unfortunate event of asset loss. Bitcoin Well doesn’t lag behind in this arena, with multi-factor authentication, cold storage solutions, and vigilant real-time monitoring to thwart potential threats.

Regulatory Compliance

Not regulated by Canadian financial institutions. 

Bitcoin Well is registered with FINTRAC and fully legal in Canada.

Canada's regulatory landscape for cryptocurrencies is stringent and evolves to protect its citizens. Bitcoin Well takes pride in its absolute compliance with Canadian regulations, assuring its users of legitimate operations within the nation’s legal framework. While Bitget, being a global player, complies with international norms, its specific alignment with Canadian laws remains less transparent than its counterpart.

Customer support

Reviewers say customer support is unhelpful but most of them are beginners. Bitget is not a crypto exchange for beginners and if you do not know how copy trading or futures trading works, then it is not a good idea to use them, as this customer points out. 

Bitcoin Well aims to provide great customer service and although it only has five reviews on Trustpilot, it has a 4.1-star rating, which is good.  If you need support, you can browse the many help sections on their website, open a support ticket online, or even call or text their team. Most crypto exchanges do not offer a support phone number so this is a big plus. 

Navigating challenges in cryptocurrency trading requires efficient support. Bitget unfortunately faces some criticism in this domain, with Trustpilot reviews pointing towards unsatisfactory customer service. However, this perspective may not be universal, and some traders still find value in Bitget's offerings. In contrast, Bitcoin Well excels in its customer support commitment. Their proactive approach, combined with their expert knowledge base, ensures users experience minimal hiccups.


Both Bitget and Bitcoin Well hold their ground as top-tier cryptocurrency exchanges in Canada. Bitcoin Well’s robust client support and unwavering compliance with Canadian regulations make it a dependable choice. However, given Bitget’s advanced features, competitive fees, diverse cryptocurrency portfolio, and considerable security measures, it slightly edges out as our preferred pick for 2024.

We recommend choosing Bitget over Bitcoin Well for your cryptocurrency trading needs. By opting for Bitget through our referral link, you support us in conducting comprehensive independent analyses of crypto trading options for Canadians.

If you find that neither Bitget nor Bitcoin Well meets your requirements, we encourage you to explore our monthly-updated list of the best exchanges for Canadians to trade crypto. This list provides a range of alternative options that may better suit your specific needs and preferences.


Oleg is a Canadian citizen & crypto expert who has been trading since 2016. He started out with Coinbase, Kraken and Peer-to-Peer exchanges. After some time, centralized exchanges started charging crazy fees to their users.

He decided to review different crypto exchanges that operate in Canada and start a Youtube channel in order to educate Canadians on what kinds of things are going inside each one while giving them unbiased advice. On top of that, Oleg also has experience with NFT, airdrops, and crypto staking and he is constantly checking on new crypto assets.

His writing has been featured in popular Canadian media sources such as Toronto Sun and Ottawa Citizen.