ChicksX is ranked #20 on our best crypto exchanges for Canadians list. Operating since 2021 in Canada, ChicksX is a non-custodial global crypto exchange supporting 1,000+ digital assets and 50+ fiat currency pairs. It offers Interac e-Transfer, credit and debit cards, Apple Pay, Google Pay, PayPal, bank wire, and cash-in-person at physical locations across Canada. Trading fees are 0.1% maker and 0.1% taker. Spread-based pricing also applies on instant buy/sell transactions. 24/7 live support via chat and phone. Three KYC tiers with increasing limits. FINTRAC-registered. Non-custodial: ChicksX does not hold your private keys or store your assets. Trustpilot is mixed: 649 reviews with a polarized split between highly satisfied and dissatisfied users. Read the important warning section before depositing.
ChicksX has a highly polarized Trustpilot profile. Serious complaints include: allegations that FINTRAC registration was revoked (which we cannot independently verify as of June 17, 2026 and which ChicksX disputes on its website); multiple users reporting funds held pending “enhanced verification” that never resolves; a single mother reporting $1,000 in lost funds after a wire transfer; and descriptions of social engineering tactics (demanding bank login during a video call). ChicksX also appears on Malaysia’s Securities Commission blacklist as an unlicensed entity as of July 2025.
ChicksX also has genuine positive reviews from users who successfully bought and sold crypto, used Interac e-Transfers, and found support responsive. We have personally tested the platform and found it functional.
Our recommendation: if you choose to use ChicksX, start with a small amount you are comfortable losing, use Interac e-Transfer only (not wire transfer), and do not comply with any request to share your bank login screen during a video call. That is a documented social engineering tactic. If in doubt, use a CSA-regulated exchange like NDAX, Kraken, or Shakepay instead.
ChicksX Quick Facts
| Detail | Info |
|---|---|
| Operating since | 2021 |
| Custody model | Non-custodial. ChicksX does not store your assets or hold private keys |
| Digital assets supported | 1,000+ |
| Fiat currency pairs | 50+ (including CAD, USD, EUR, GBP) |
| Trading fee (maker / taker) | 0.1% / 0.1% |
| Instant buy/sell | Spread-based pricing (varies by asset and method) |
| Payment processing fee (bank) | As low as 0.5% |
| Payment processing fee (credit card) | 3.5% |
| CAD deposit methods | Interac e-Transfer, bank transfer (EFT/wire), credit card, debit card, Apple Pay, Google Pay, PayPal, cash (in person) |
| CAD withdrawal methods | Interac e-Transfer, bank transfer, cash pickup (in person) |
| Interac withdrawal timeframe | Minutes to a few hours |
| Physical locations | Yes. In-person cash buy/sell at storefront locations across Canada |
| Level 1 limit (phone verified) | Up to $1,000 cash |
| Level 2 limit (email + ID) | Up to $10,000/transaction (card), unlimited cash, unlimited crypto sales |
| Level 3 limit (address verified) | Unlimited for all methods |
| 24/7 live support | Yes. Live chat specialists available 24/7 |
| Mobile app | iOS and Android |
| Staking | Not advertised as available |
| FINTRAC registered | Claimed on ChicksX website. Status disputed by some Trustpilot reviewers. Independently unverified as of June 17, 2026 |
| Non-custodial | Yes. ChicksX does not hold your crypto or private keys |
| Malaysia SC blacklist | Added July 2025 as unlicensed entity |
| Trustpilot rating | Polarized. 649 reviews with significant split between 5-star and 1-star |
| OCryptoCanada rating | #20 on our best exchanges list |
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Pros & Cons
- 1,000+ digital assets across 50+ fiat currency pairs. Among the widest selections accessible to Canadians
- Free Interac e-Transfer deposits and withdrawals (within minutes to hours). Multiple additional payment methods including Apple Pay, Google Pay, PayPal
- Non-custodial: ChicksX does not hold your crypto or private keys. Reduces custodial risk
- Physical storefront locations in Canada for in-person cash crypto purchases
- 0.1% maker / 0.1% taker trading fee. 0.5% processing fee for bank transfers. Competitive stated rates
- 24/7 live chat support with human specialists available around the clock
- Available in Canada and USA. Supports 50+ fiat currencies for international users
- Operating since 2021. Many users report fast, smooth Interac transactions and positive support experiences
- Serious Trustpilot complaints include fund holds, social engineering allegations, and one FINTRAC licence revocation claim that ChicksX disputes
- Malaysia Securities Commission added ChicksX to its blacklist as an unlicensed entity in July 2025
- Spread-based pricing on instant buy/sell adds cost beyond the stated 0.1% trading fee. One reviewer described all-in costs reaching double digits
- No CSA Restricted Dealer status. No CIRO membership. No Canadian securities investor protections
- Level 1 limit is only $1,000 cash. Higher limits require KYC verification that some users report encountering delays with
- No staking. No DCA auto-invest. No advanced order types beyond standard buy/sell
- Do not share your bank login screen during any verification call. This is a documented tactic in negative Trustpilot reviews and not a legitimate request
- The platform's regulatory standing is contested and cannot be independently verified at the detail level
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Fees
- Trading fee (maker / taker) 0.1% / 0.1%
- Instant buy/sell Spread-based pricing (varies by asset and method)
- Payment processing fee (bank) As low as 0.5%
- Payment processing fee (credit card) 3.5%
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Coins
200+
Want to use ChicksX? Visit ChicksX here. Not sure ChicksX is right for you? Take our exchange quiz or see our full best exchanges list.
What Is ChicksX?

ChicksX (chicksx.com) is a non-custodial cryptocurrency exchange operating since 2021 and serving Canadian and global users. It supports 1,000+ digital assets, 50+ fiat currency pairs, Interac e-Transfer deposits and withdrawals, and offers in-person cash transactions at physical locations across Canada. It claims FINTRAC registration. It does not hold your private keys or store your crypto assets. It is not a CSA Restricted Dealer.
ChicksX positions itself as a high-volume, low-overhead exchange that passes savings on to users through competitive trading fees. Its distinctive features relative to most Canadian platforms are the breadth of supported assets (1,000+), the range of deposit methods (including Apple Pay, Google Pay, PayPal, and cash), the physical storefront network, and the 24/7 human support model.
The platform grew from the online gaming community: ChicksX is affiliated with ChicksGold, a well-known gaming currency marketplace. The crypto exchange leverages the same infrastructure to facilitate large-volume low-overhead currency exchange, this time for digital assets rather than in-game currencies. This background explains both the platform’s breadth of supported assets and some of its operational quirks.
Is ChicksX Safe for Canadians? (An Honest Assessment)

ChicksX presents a genuinely complicated safety picture for Canadians. The platform has operated since 2021, claims FINTRAC registration, is non-custodial (so your crypto is not held on the exchange), and has many satisfied users. It also has serious negative reviews alleging fund freezes, disputed FINTRAC status, and social engineering tactics. Malaysia’s Securities Commission blacklisted it in July 2025. We tested the platform personally and found it functional. We cannot verify or dismiss the most serious allegations independently.
Here is what I can state factually, with sources, as of June 17, 2026:
What ChicksX says: The platform claims FINTRAC and FinCEN registration on its website and payment gateway page. It describes itself as compliant with Canadian financial regulations. Its website states it follows AML standards and KYC requirements.
What some Trustpilot reviewers say: One reviewer claims to have called FINTRAC directly and was told the licence was “revoked for fraud.” Other reviewers describe funds being held indefinitely after wires. Several describe being asked to share their bank screen during a video call, which they identify as social engineering. The Trustpilot profile carries a “This company may be associated with high-risk investments” warning banner.
What we can verify: ChicksX was added to Malaysia’s Securities Commission blacklist as an “unregistered/unlicensed entity” on July 8, 2025. This is a verifiable regulatory action in that jurisdiction. It does not directly determine Canadian FINTRAC status, but it is a factual data point.
What we cannot verify: The specific FINTRAC registration status of ChicksX as of June 17, 2026. FINTRAC’s public MSB registry is searchable but the exact entity name and registration number for ChicksX are not independently confirmed in publicly available sources at the time of writing. You can search the FINTRAC MSB public registry directly before depositing.
The non-custodial protection: ChicksX does not hold your private keys or store your crypto. This is a genuine structural safety feature. If the exchange ceased operations tomorrow, your crypto would remain in your personal wallet. This limits but does not eliminate the risk, since you still need to trust the exchange during the transaction process.
My personal test: I deposited a small amount via Interac e-Transfer, bought Bitcoin, received it in my wallet, and withdrew CAD. The process worked smoothly. I did not encounter any requests for enhanced verification or social engineering attempts. This matches the positive review pattern. The risk profile described in serious negative reviews appears concentrated around larger transactions and wire transfers.
How Do You Sign Up on ChicksX?

ChicksX uses a three-tier KYC system with increasing limits. Level 1 (phone verification only) allows up to $1,000 in cash transactions. Level 2 (email + government ID) allows up to $10,000 per card transaction, unlimited cash, and unlimited crypto sales. Level 3 (+ proof of address) unlocks unlimited access to all payment methods and amounts.
KYC Tiers
| Level | Requirements | Limits |
|---|---|---|
| Level 1 | Phone number verified | Up to $1,000 in cash transactions |
| Level 2 | Email verified + government ID | Up to $10,000/transaction (card), unlimited cash, unlimited crypto sales |
| Level 3 | Level 2 + proof of address | Unlimited for all payment methods and amounts |
A practical note from the complaint record: several negative Trustpilot reviewers describe being stuck in a verification loop where Level 2 or Level 3 verification was requested but never resolved, with funds held in the meantime. This appears most commonly on larger transactions. For small amounts via Interac at Level 2, the process appears to work smoothly based on positive reviews and personal testing.
One firm safety rule: if anyone from ChicksX asks you to share your bank account screen during a video call, refuse and end the call. Multiple Trustpilot reviewers document being asked to log into their bank live on screen. This is never a legitimate KYC requirement from any financial institution. A genuine verification call asks you to confirm your identity with a document, not to display your banking interface.
How Do Canadians Fund a ChicksX Account?

ChicksX supports a wider range of payment methods than most Canadian exchanges: Interac e-Transfer, bank transfer (EFT and wire), credit card, debit card, Apple Pay, Google Pay, PayPal, and cash at physical locations. For Canadians, Interac e-Transfer is the recommended method for its speed, cost, and safety. Wire transfers carry the most risk based on the complaint record and should be avoided for first-time transactions.
Interac e-Transfer (Recommended)
Free deposit, fast processing, familiar to Canadians. Withdrawals via Interac typically arrive within minutes to a few hours. Based on positive reviews and personal testing, Interac transactions work smoothly for most users. The low-friction Interac process is the primary reason ChicksX has a genuine positive user base alongside its controversy.
Bank Wire Transfer (Use With Caution)
Wire transfers are available but carry the highest risk based on the documented complaint record. Most of the serious fund-freezing allegations on Trustpilot involve wire transfers where larger amounts were sent and then held pending verification that did not complete. If you must use wire transfer, do so only after completing a successful small Interac transaction first to verify the platform works for your account.
Credit and Debit Cards, Apple Pay, Google Pay, PayPal
Available with a 3.5% processing fee for card methods. Instant. PayPal adds convenience for users who prefer not to link a bank account. Card transactions are capped at $10,000 per transaction at Level 2. These methods provide more chargeback protection than wire transfers if a dispute arises.
Cash at Physical Locations
ChicksX operates physical storefront locations across Canada where you can buy and sell crypto with cash in person. A human specialist assists with the transaction. For Canadians who prefer in-person service or cash transactions, this is a genuinely distinctive feature not offered by most online Canadian exchanges. Location availability changes, so check the ChicksX website for current storefront addresses before visiting.
What Does ChicksX Actually Cost?
ChicksX states a 0.1% maker and 0.1% taker trading fee, with a 0.5% processing fee for bank methods and 3.5% for credit cards. However, one well-documented Trustpilot review alleges the all-in cost through spreads can reach double digits depending on the asset and method. Always compare the quoted price to the current market price before confirming any transaction to verify the actual spread you are paying.
The distinction between the stated trading fee and the actual all-in cost matters for ChicksX in a way it does not always matter for other platforms. The 0.1% trading fee appears to apply to the exchange fee on order book transactions. Instant buy/sell transactions, which most users will use, also embed a spread in the quoted price. The spread varies by asset, payment method, and transaction size and is not consistently disclosed as a percentage before checkout. One reviewer described this as “financial extraction marketed under ‘lowest fees.'”
My own test: I got a Bitcoin buy quote and compared it to the CoinGecko market price at the same moment. The effective all-in cost on my Interac buy was approximately 1.5% above market. This is competitive with spread-based Canadian platforms like Shakepay (1.5% to 2.5%). On smaller or more obscure altcoins, the spread may be wider. Always check the quote against market price before confirming, regardless of what the stated fee percentage suggests.
Fee Summary
| Fee Type | Amount | Notes |
|---|---|---|
| Trading fee (maker / taker) | 0.1% / 0.1% | Applies to order book trades |
| Processing fee (bank transfer) | As low as 0.5% | Payment processing on bank method transactions |
| Processing fee (credit card) | 3.5% | Payment processing on card transactions |
| Interac deposit | Free | Per ChicksX FAQ |
| Interac withdrawal | Free | Minutes to hours |
| Crypto withdrawal | Network fee (varies by chain) | Bitcoin withdrawals more expensive than Litecoin, XRP, etc. |
| Spread on instant buy/sell | Varies. Compare to market price before confirming | Not disclosed as a fixed percentage in checkout |
Fees verified against official ChicksX sources as of June 17, 2026. Always compare quoted price to market price before confirming any transaction.
What Features Does ChicksX Offer?

ChicksX’s core features are breadth and accessibility: 1,000+ digital assets, 50+ fiat pairs, eight deposit methods, in-person cash locations, 24/7 human support, swap functionality between crypto and fiat pairs, and a payment gateway for businesses. It does not offer staking, DCA auto-invest, futures, or margin trading.
1,000+ Digital Assets and 50+ Fiat Pairs
The widest coin selection of any platform on our Canadian exchange list. Covers Bitcoin, Ethereum, Solana, Litecoin, Cardano, XRP, Dogecoin, Polygon, and hundreds of altcoins and smaller projects not available on any regulated Canadian exchange. All pairs trade against multiple fiat currencies including CAD, USD, EUR, and GBP. For Canadians who want access to a very wide altcoin selection alongside CAD trading pairs, ChicksX’s 1,000+ selection is genuinely distinctive.
Physical Storefront Locations
ChicksX operates in-person locations across Canada where you can buy and sell crypto for cash. A human specialist assists with the transaction on site. This is the platform’s most practically unique feature in the Canadian market. It combines the accessibility of a Bitcoin ATM (in-person, cash) with the personal service of a broker. If you want to convert cash to Bitcoin without setting up a bank account or providing detailed financial information beyond Level 1 verification, the in-person locations are worth knowing about.
Payment Gateway for Businesses
ChicksX operates a business-facing payment gateway product supporting crypto and fiat payments with processing fees as low as 0.5% for bank methods and 3.5% for card. Supports 200+ cryptocurrencies and instant fiat conversion. Designed for e-commerce, betting, NFT, and other businesses wanting to accept crypto. Available to Canadian and global businesses.
24/7 Live Support
Human chat specialists available around the clock. Phone support is also listed. For routine questions and standard Interac transactions, the support team receives consistently positive mentions in positive Trustpilot reviews. Response quality for account-level disputes involving held funds is where the negative pattern concentrates.
Swap Functionality
Swap any supported cryptocurrency or fiat pair directly. No need to sell to CAD and rebuy. Useful for Canadians who want to move between crypto assets without touching fiat. Rates on swaps embed a spread that varies by pair.
How Does ChicksX Compare to Other Canadian Options?
ChicksX occupies a specific niche: it is the only platform on our list offering 1,000+ assets alongside Interac deposits and physical in-person locations. No regulated Canadian exchange matches its asset breadth. The trade-off is the contested regulatory standing and documented complaint pattern. For coin access and payment flexibility, ChicksX is distinctively broad. For safety and regulatory protection, CSA-registered platforms are significantly stronger.
| Exchange | Assets | Interac | In-Person | Stated Fee | Canadian Regulated |
|---|---|---|---|---|---|
| ChicksX | 1,000+ | Yes (free) | Yes (cash) | 0.1% + spread | Contested (FINTRAC claimed, disputed) |
| Kraken | 400+ | Yes (free) | No | 0.25%/0.40% (Pro) | Yes (OSC, FINTRAC) |
| Coinbase | 250+ | Yes (free) | No | 0.40%/0.60% (Advanced Trade) | Yes (CSA, FINTRAC) |
| NDAX | 65+ | Yes (free) | No | 0.20% flat | Yes (CIRO, FINTRAC) |
| Bitcoin Well | BTC only | Yes (free) | Yes (160+ ATMs) | 1.5% spread | Yes (FINTRAC, TSXV: BTCW) |
Features and fees verified June 17, 2026. See our full exchanges list.
What Are the Biggest Complaints About ChicksX?

ChicksX’s Trustpilot profile has 649 reviews with a polarized distribution: a large number of 5-star reviews praising fast Interac transactions and helpful support, and a significant cluster of 1-star reviews describing fund freezes, refused refunds, social engineering, and in one case an alleged FINTRAC licence revocation. Trustpilot places a “This company may be associated with high-risk investments” warning on the profile.
Fund Holds and Verification Loops
The most consistent serious complaint: funds sent (often by wire) are held pending enhanced verification. The verification is requested but never successfully completed. Users describe waiting weeks, being asked for the same documents repeatedly, and receiving no resolution. This pattern appears most frequently on larger wire transactions and less frequently on small Interac purchases, based on reading through the review corpus.
Social Engineering: Bank Screen Sharing Requests
Multiple verified Trustpilot reviews describe being asked during a video verification call to log into their bank account live on screen so ChicksX representatives could see the bank interface. One reviewer described this as “classic social engineering” and refused. Another complied and lost funds. No legitimate financial institution, exchange, or money services business asks you to share your bank login screen during identity verification. If ChicksX or any representative asks you to do this, end the call immediately and do not proceed with the transaction.
Disputed FINTRAC Status
One Trustpilot reviewer claims to have contacted FINTRAC directly and was told ChicksX’s licence was revoked for fraud. ChicksX disputes this on its website and continues to claim FINTRAC and FinCEN registration. We cannot independently verify either claim with certainty as of June 17, 2026. Before depositing a significant amount, you can check the FINTRAC MSB public registry yourself to verify current status.
Malaysia Securities Commission Blacklist
ChicksX was added to Malaysia’s Securities Commission blacklist as an “unregistered/unlicensed entity offering financial products or services” on July 8, 2025. This is a verifiable regulatory action. It applies to Malaysia specifically, but it is a factual signal about ChicksX’s regulatory standing in at least one jurisdiction.
Hidden Spread Costs
Beyond the disputed regulatory concerns, one category of complaint from otherwise functional users is the cost opacity. The 0.1% trading fee is marketed prominently, but instant buy/sell transactions embed a spread that can significantly exceed the stated fee. One detailed Trustpilot review described calculating the actual all-in cost and finding it reach double digits on certain transactions. Always compare ChicksX’s quoted price to the market price before confirming. If the difference is more than a few percent, reconsider or use a different method.
Scam Impersonation
Separately from ChicksX itself, the platform’s name and brand are used by third-party scammers who pose as ChicksX representatives. If you are approached on social media, Telegram, or by an unsolicited call from someone claiming to be ChicksX, treat it as a scam. Access ChicksX only through chicksx.com directly. See our guide on common crypto scams in Canada.
Who Should Use ChicksX (and Who Shouldn’t)?

ChicksX makes sense for Canadians who specifically need access to altcoins not available on any regulated Canadian exchange and are willing to accept the associated risk, or who want in-person cash cryptocurrency transactions at a physical location. It is not appropriate for users who want strong Canadian regulatory protection, or anyone making large wire transfer transactions before establishing a working relationship with the platform.
ChicksX May Be Worth Considering If You:
- Need access to altcoins not listed on any CSA-registered exchange and are comfortable with the risk profile described in this review
- Want to buy or sell crypto with cash at a physical location in Canada
- Have successfully completed multiple small Interac transactions and want to gradually increase usage
- Want to buy crypto via PayPal, Apple Pay, or Google Pay in Canada
- Only deposit amounts you are genuinely comfortable losing access to in a worst-case dispute
ChicksX Is Not the Right Choice If You:
- Want Canadian regulatory protection. Use NDAX (CIRO), Kraken (OSC), or Coinbase (CSA)
- Are planning to send a large wire transfer as your first transaction. The documented complaint pattern concentrates on larger wires
- Want staking, DCA auto-invest, or any feature beyond buy, sell, and swap
- Cannot afford to lose the amount you plan to deposit in a dispute scenario
- Are a beginner buying crypto for the first time. Start with a CSA-regulated exchange and build experience before using platforms with contested regulatory standing
Conclusion: Is ChicksX Worth It for Canadians in 2026?
ChicksX is one of the most difficult platforms to assess fairly in this entire review batch. The breadth of 1,000+ assets, free Interac deposits, multiple payment methods including Apple Pay and Google Pay, physical storefront locations, and 24/7 human support are genuinely useful features for specific Canadian users. Many Canadians have had smooth, fast, problem-free transactions through ChicksX.
At the same time, the complaint record is more serious than any other platform I have reviewed in this batch. Social engineering allegations, fund holds that never resolve, disputed FINTRAC status, and a Malaysia Securities Commission blacklisting cannot be dismissed as ordinary negative reviews. The pattern in the negative reviews is specific, financially consequential, and concentrated around wire transfers and larger transactions.
My honest recommendation: if you want to use ChicksX, do so only for small amounts via Interac e-Transfer, never via wire transfer until you have a proven working relationship with the platform, and never share your bank login screen with any representative during a call. If you encounter a verification request that seems unreasonable, request a refund immediately and escalate to your bank if the refund is refused. Keep all transaction records.
For most Canadians most of the time, a CSA-regulated exchange with investor protection is the right choice. Kraken offers 400+ assets with full OSC registration. NDAX offers 65+ assets with CIRO membership at 0.20% flat fees. For specific altcoins not listed on any regulated platform, ChicksX is an option, but use it with the risk awareness this review describes. Take our exchange quiz to find the right platform for your situation.
Frequently Asked Questions About ChicksX

Is ChicksX safe for Canadians?
ChicksX presents a mixed safety picture. The platform claims FINTRAC registration and is non-custodial (does not hold your private keys). It has many users who report smooth Interac transactions. It also has serious Trustpilot complaints including disputed FINTRAC status, fund holds, and social engineering allegations. It was added to Malaysia’s Securities Commission blacklist in July 2025. We personally tested the platform and found small Interac transactions functional. We recommend starting with a small amount, using Interac only, and never sharing your bank login screen with any representative.
What are ChicksX’s fees?
ChicksX states a 0.1% maker / 0.1% taker trading fee. Bank transfer processing fee is as low as 0.5%. Credit card processing fee is 3.5%. Interac deposits and withdrawals are free. Instant buy/sell transactions also embed a spread that is not pre-disclosed as a fixed percentage. Always compare the ChicksX quoted price to the current market price before confirming any transaction to determine your actual all-in cost. Verified June 17, 2026.
How many coins does ChicksX support?
1,000+ digital assets across 50+ fiat currency pairs as of June 2026. This is the widest selection of any platform on our Canadian exchange list and includes many altcoins unavailable on any regulated Canadian exchange. Check the current list at chicksx.com for availability.
Does ChicksX support Interac e-Transfer in Canada?
Yes. ChicksX supports Interac e-Transfer for both deposits and withdrawals. Deposits are free. Withdrawals via Interac typically arrive within minutes to a few hours. Based on positive reviews and personal testing, Interac transactions work smoothly for most users at standard amounts.
Does ChicksX have physical locations in Canada?
Yes. ChicksX operates physical storefront locations across Canada where you can buy and sell cryptocurrency with cash in person. A human specialist assists with the transaction. Check the ChicksX website for current location addresses as availability changes.
What should I do if ChicksX asks me to share my bank screen during a call?
Refuse and end the call immediately. No legitimate financial institution, money services business, or exchange asks you to log into your bank account on screen during a verification call. This is a documented social engineering tactic described in Trustpilot reviews of ChicksX. If this happens, do not proceed with your transaction, request a refund, and contact your bank to report the situation.